ONLINE PRIVACY STATEMENT

As permitted by law, we may from time to time use your personal information to make you aware of additional products and services generally, which may be of interest to you. As permitted by law we may disclose your personal information to third parties with whom we may enter into joint venture agreements, branding agreements or other strategic alliances in relation to products you have purchased or for which you have sought information, or in the event of our sale, merger, reorganization, liquidation or other similar event. 

Finally, we may be required to disclose personal information by law or legal process, for the administration of justice, for interacting with governmental antifraud databases, to protect the security or integrity of our databases or this website, to protect and defend the rights or property of VLC, to protect the personal safety of VLC website users or to take precautions against legal liability. We reserve the right to contact appropriate authorities when activities that are illegal or violate our policies are taking place on a VLC website.

How We Protect Personal Information

VLC takes reasonable measures to protect your personal information from unauthorized access through the use of network firewalls, physical security, and use and access policies for employees. The security measures in place, at our physical premises and on this website, are designed to protect against the loss, misuse or unauthorized alteration of the information provided to us.

Collection, Use and Disclosure of Non-Personal Information

In some cases, VLC may collect non-personal information as described below.

Internet Protocol Addresses

An Internet Protocol (IP) address is a number automatically assigned to your computer whenever you access the Internet. This number does not identify your name, e-mail address or other personal information. If you request pages from this website, our server will enter your IP address into a log. We store IP addresses for a period of time to assist law enforcement authorities and Internet Service Providers in the investigation of breaches of our in-house rules or terms of service, and to help identify visitors who threaten our service, site, customers or others.

We also will use this information to measure site traffic for purposes of system administration. This aggregate data also helps us to understand how people are using the website and helps us improve your online experience.

Cookies

This website may also automatically gather certain non-personal information through the use of "Cookies."

A cookie is a text-only string of information that is transferred to the cookie file of the browser on your computer's hard disk so that we can recognize you as a repeat visitor.

A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated, unique number.

Cookies are commonly used by most major websites to arrange their content to match your preferred interests. The cookies we use cannot, by themselves, identify you.

Two types of cookies may be used on this website:

Session Cookies

These are temporary cookies that remain in the cookie file of your browser until you leave the site. We use session cookies: to allow you to carry information across the pages of our site, thus avoiding the need for you to re-enter information.

Persistent cookies

These remain in the cookie file of your browser for much longer.

We use persistent cookies: to help us recognize you as a unique visitor (just a number) when you return to our website.
This allows us to tailor language and regional content or advertisements to match your preferred interests. To compile anonymous, aggregated statistics that allow us to understand how visitors use our site and to help us improve the structure of our website. To ensure you are not invited to complete a research or other questionnaire too often or after you have already done so.

How to manage cookies stored on your computer

There are a number of ways to manage cookies. Some modern browsers have a feature that will analyze website privacy policies, compare it to your pre-selected privacy preferences and prompt or alert you when these do not match. These capabilities, known as "P3P" features (Privacy Preferences Platform), can be activated before you begin to surf the Internet. To determine if your web browser supports "P3P" features and how to activate them please, refer to the "Help" function of your web browser for guidance.

If you are not using Microsoft Windows Explorer, then you should select "cookies" in the "Help" function for information on where to find your cookie folder.

You also have the option of restricting the placing of these cookies on your computer by altering the security settings of your web browser. Before altering any settings on your computer, you are strongly advised to familiarize yourself with this task by referring to the "Help" function for further information. You are also advised that totally disabling cookies may affect your ability to navigate this and certain other sites.

Please note if you access this website from different computers in different locations, you will need to ensure that each browser is adjusted to suit your cookie preferences.

Safeguarding Children's Privacy

VLC does not knowingly collect personal information or any other identifying data from children under 13 years of age.

Should a child, whom we know to be under 13 years of age, send us personal information, we will immediately delete that information from our database.

External Links

This website may provide links to various websites. When you click on one of these links, you will be transferred from this website and connected to the website of the organization or company that you selected. Even if an affiliation exists between VLC and such website, VLC may not exercise any control over linked sites and we do not imply any endorsement of the activities of these websites. Unless specifically stated this online privacy statement does not govern the data collection and use practices of those sites. If you visit a website that is linked to this website, please familiarize yourself with that site's privacy practices before providing any personal information.

Governing Law

This online privacy statement forms part of our website Terms of Use (CLICK HERE TO ACCESS OUR TERMS OF USE) and as such shall be governed by and construed in accordance with the laws of the State of Texas, USA, excluding its conflict of law rules. You expressly agree to submit to the exclusive jurisdiction and venue of the courts in Texas in all disputes arising out of or relating to the use of this website.

Your Personal Information

To be removed from our electronic mailing list or to inform us of inaccuracies or changes to the personal information we hold on you, please email us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it . VLC will, in accordance with applicable law, update, grant access to or delete such information. Please note, requests to correct or delete personal information are subject to any applicable legal and ethical reporting or document retention obligations imposed on us.

Fees, refunds, cancellation: 

Administration Fee: A nonrefundable administration fee of $35.00 is collected at the time of enrollment (included in the course purchase cost) to cover Merchant fees and other administrative costs associated with products or services offered by VLC. 

Cancellation, Return and Refund Policy: 

You may cancel this Enrollment Agreement without penalty or obligation PRIOR to your utilizing your User ID and password (logging into the system) within the VLC Course Delivery System. To cancel your registration, you must email our sales department to notify us that you want to cancel and follow up by mailing a signed request for same to the address noted below. Such notice is effective only when delivered or when received by Virtual Learning Concepts billing department. 

Refund Payment: Refunds are processed on the 25th day of each month.
Virtual Learning Concepts
ATTN: CANCELLATION
P.O. Box 2781
Big Spring, Texas 79720

1-877-337-067

PLEASE NOTE: Those paying with personal or business e-checks will experience a delay of 14 to 21 business days in delivery of the completion certificate due to bank clearing of funds. 

Questions, Comments and Complaints

For questions or comments, on our privacy practices please contact:

The Virtual Learning Concepts Partner Group,
ATTN: Director C & RA
P. O. Box 2781
Big Spring, Texas 79720
Phone: 1.877.337.0673